Happy 30th Birthday

At The Sky Balloons, we are committed to delivering your orders on time, ensuring your celebrations are stress-free. Select your preferred time slot during checkout for a smooth experience.

Delivery Time Slots

• 07:00 AM – 09:00 AM

• 09:00 AM – 12:00 PM

• 12:00 PM – 03:00 PM

• 03:00 PM – 06:00 PM

• 06:00 PM – 09:00 PM

Key Information

• For the Same Day Delivery cut of time is 6pm.

• Please ensure that the delivery address is correct and accessible during the selected time slot.

Full delivery information is required to ensure smooth and successful delivery.

This includes:

Room number or apartment number (if applicable)

For hotel deliveries: Please include the room number, reservation name, and if possible, the booking number.

For hospital deliveries: Please provide the patient’s full name and room number.

Orders with incomplete delivery information may be canceled to avoid failed or undeliverable deliveries.

For any special requests or delivery inquiries, feel free to contact us.

🎈 BALLOON CARE GUIDE

At The Sky Balloons, we’re committed to delivering high-quality balloons that bring joy to your special moments. To ensure your balloons remain in excellent condition for as long as possible, please follow the care instructions below.

🎉 LATEX BALLOONS

• Float Time:
  ▪️ Standard latex balloons float for up to 12 hours.
  ▪️ When treated with Hi-Float, they may last 24 hours or more indoors.

• Important Tips:
  ▪️ Latex is sensitive to temperature changes.
  ▪️ Exposure to heat or outdoor conditions can significantly reduce float time.

🌟 PERSONALIZED BUBBLE BALLOONS

• Float Time:
  ▪️ Helium-filled bubble balloons can float for up to 2–3 days in indoor conditions.

• Custom Text Care:
  ▪️ In warmer seasons, helium expansion may cause the vinyl text or stickers to peel off within 12 hours.
  ▪️ This is a natural reaction to heat and not considered a defect.
  ▪️ To reduce this, keep bubble balloons in a cool, air-conditioned space and avoid sunlight or outdoor exposure.

✅ Recommendation: For personalized balloons, we highly recommend choosing our 24-inch personalized latex balloons. They provide better float time, a cleaner look, and more reliable results for your message or design.

✨ FOIL BALLOONS

• Float Time:
  ▪️ Foil balloons generally float for 3–5 days, or longer in cool indoor settings.

• Reusable:
  ▪️ Can be deflated and stored for reuse — just keep in a cool, dry place.

📝 IMPORTANT NOTES & POLICY

• We do not accept refunds or replacements once balloons are delivered in good condition.

• Minor issues such as text peeling due to temperature or natural helium behavior are not considered defects.

• However, if balloons are delivered damaged or deflated, please contact us immediately and we will resolve the issue.

✅ GENERAL BALLOON CARE TIPS

1. Avoid Direct Sunlight: Heat can cause balloons to expand, burst, or deflate faster.

2. Keep Indoors: Store balloons in a cool, stable indoor environment.

3. Avoid Sharp Objects: Keep away from rough surfaces and edges.

4. Handle With Care: Especially when transporting or adjusting balloon arrangements.

5. Do Not Overinflate: Our team inflates balloons to the ideal level — adding more can cause them to burst.

• Trusted Payment Gateway: We process all payments securely through Stripe, a globally trusted and certified payment provider.

• No Access to Card Details: For your privacy and security, we do not store or have access to your card details. All payment information is encrypted and processed directly by Stripe.

• Advanced Encryption: Stripe uses advanced security measures, including PCI DSS compliance, ensuring your transactions are always protected.

• Hassle-Free Payments: Enjoy seamless and secure transactions with multiple payment options offered through Stripe.